
ALL ORDERS ACCEPTED BY CREATE-A-CARD, INC.
ARE SUBJECT TO THE TERMS AND CONDITIONS BELOW.
Payment Terms
100% payment must be sent with all orders. We accept checks, bank checks,
money orders or you can charge your order to Mastercard, Visa, Discover
or American Express.
Turnaround Time
Most orders ship within 8 working days upon approval of your FINAL signed
proof.
Order Arrival
All orders received by 12:00 p.m. EST begin production on that day. All
orders received after 12:00 p.m. will begin on the next weekday. Cancellations
If you choose to cancel your order once it has been entered into our system,
a minimum fee of $50.00 will be assessed. If your job has been completed
at the time of cancellation, you will be charged for the entire job (no
exceptions).
Image Formats
All images/logos provided by the customer on disk must be either .eps of
.tiff files, Save all images at high-resolution (300dpi) at the final size
of printed piece. You must also convert all RGB color images to CMYK or
spot colors.
Proofs
CAC offers a fax proofing service which enables you to see a layout before
printing.Fax proofs are available for placement of copy and type approval
only. CAC is not responsible for errors on approved proofs which have been
signed and returned by the customer. Color proofs are available, additional
production time and cost may occur. Shipping charges for proofs will be
billed to final invoices.
Quality Control
CAC checks your job before printing begins and before the job is shipped
to ensure our work will meet your specifications. If you are dissatisfied,
a formal complaint must be made within 48 hours of receipt. CAC reserves
the right to review the situation within 48 hours.
Quotations
Quotes given by CAC are valid for thirty days. Quotes not accepted within
this time limit are subject to review and may be requoted.
Cropping
Desired cropping and sizing should be indicated for each picture submitted.
If specific instructions are not given, CAC will use its own discretion
for cropping and sizing. Customer agrees to accept CAC's judgment if specific
instructions are not submitted with the order.
Copyright Infringements
CAC will not accept responsibility of copyright infringements resulting
from the reproduction of documents or photographs provided by its customers.
Ownership of the images are the sole responsibility of the customer.
Sales Tax
CAC collects sales tax in California, Louisiana, Florida, Mississippi, New
York, South Carolina and Virginia. Appropriate affidavit and tax number
must be submitted for resale or other legal exemption of state sales tax.
Shipping Charges
The customer is responsible for all freight and delivery charges. All orders
are shipped U.P.S. ground service. We will be pleased to send orders using
other carriers or delivery options per your request and at your additional
cost.